What you share with us
The demo form asks for your name, restaurant name and email. Phone, location, number of locations and a message are optional. We use this information to respond to your enquiry, plan your demonstration and discuss your restaurant’s requirements. Sending an enquiry does not sign you up for marketing.
How enquiries are handled
Enquiries are stored in the marketing database and made available to authorised team members. Transactional email is used for acknowledgements and team notifications. A failed notification does not remove a saved enquiry.
Website measurement
With your analytics permission, we collect selected page and product interactions, campaign information, device context and approximate country, region or city where available. This is approximate network geography, not your verified identity or exact location. Contact details and free-text messages are excluded from analytics events.
Services and operational information
Hosting, enquiry storage, staff sign-in and email are designed to run on AWS. When enabled, we use PostHog for optional analytics and Sentry for error monitoring. Your browser shares network information with the services it contacts.
Retention and your choices
The default lead-retention period is 24 months after the last meaningful interaction. Operational logs have a 30-day retention target. You can ask for access, correction or deletion by emailing info@soupr.ai. Do not include sensitive personal information in an enquiry.
About this website
Product screens and order examples explain how Soupr works. They do not place orders. We confirm supported features, hardware and connections during setup.